FOR PRINTS Shipping times range from 1-7 business days. You will receive a tracking number as soon as your order has been shipped.
| Order type | Production Time | Standard Shipping | 2 Day Shipping | Next Day Shipping |
| Paper or Canvas (print only) | 5 Bus. Days | 3-7+ Bus days* | 2-3 Bus. Days | 1-2 Bus. Days |
| Acrylic or Metal (print only) | 5 Bus. Days | 3-7+ Bus days* | 2-3 Bus. Days | 1-2 Bus. Days |
| Print & Frame Presentations | 5 Bus. Days | 3-7+ Bus days* | 2-3 Bus. Days | 1-2 Bus. Days |
| Custom Canvas Art | 5 Bus. Days | 3-7+ Bus days* | 2-3 Bus. Days | 1-2 Bus. Days |
| Sample Packs | 3 Bus. Days | 3-7+ Bus days* | 2-3 Bus. Days | 1-2 Bus. Days |
* Business Days are Mon. - Fri. With our favorable central location, 85% of the Lower 48 experiences shipping times of 3 business days.
For US territories outside of the 48 contiguous states (Alaska, Guam, Hawaii, Puerto Rico, Virgin Islands), please expect a few extra business days for shipping.
Note: Orders placed after 10AM EST will go into production the next business day.
Please allow 1 additional day if your order placement, production date range or delivery date range falls on one of these holidays: New Year's Day, Good Friday, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Day
FOR ORIGINALS & LIMITED EDITIONS Shipping times range from 3-9 business days. Tracking information will be emailed to you as soon as available. Shipping for these items will be based on weight.
Yes. Additional charges may apply. Items will be shipped USPS Priority International or FedEx, per request.
DAMAGED SHIPMENTS:
We will provide a no charge replacement or refund for any quality issues. We may request to have the presentation / order returned to us and would provide a return shipping label. We do not provide a refund based on customer preference. We will provide a refund or a no charge replacement for any orders damaged in shipping. Please notify us within 24 hours at renee@thescatteredartist.com. There’s a 15% restocking fee that is applied for any order canceled or exchanged.
RETURN POLICY:
Your satisfaction is important to us.
The Scattered Artist will refund your purchase amount minus return shipping charges and a 15% restocking fee should you be dissatisfied with any fina art print or merchandise purchase. You must notify us of your intent to return within 30 days.
The item must be returned in sellable condition and in the original packaging.
Our return policy also applies to cancellations made after an item has begun processing (generally one business day) or refusal at time of delivery.
You will be responsible for return shipping charges. There is a 15% restocking fee charged for items returned in their original packaging.
Refunds will be applied to the same payment method used when original purchase was made. To request a return authorization number and instructions:
Email: renee@thescatteredartist.com.....we will respond within 1 business day.
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